Totally Inbound has established relationships with many leading PR, media and advertising agencies, keen to maximise the return on investment for their clients.
Whether you use an agency, market directly or indeed if you are an agent seeking a solution for a client, Totally Inbound offers a suite of services to ensure every response is answered and dealt with promptly and professionally.
Making effective use of ‘live' call centre agents and where relevant, our IVR platform, your Totally Inbound account manager will work with you to design the right solution for your campaign.
Campaigns past and current include:
- Taking credit card orders for single and multiple product purchases - local data capture or entry direct onto the client web site
- Brochure request lines – using live agents or IVR with data transcription
- Helplines – product recall, advice lines, nearest store location
- Registration lines – club membership, new product advice, competitions, NGO and political party affiliations
- Voting – competitions, reality television shows and polls using IVR and sms text services
- Charities – credit card donations, adoption and information request.
To discuss your individual requirements, please call us or use the contact form to find out how Totally Inbound can provide the most effective solution for your business.