Whether you are starting in business, require assistance growing your business or simply want to enhance the company’s image. Totally Inbound offers high quality, Virtual Office services providing simple, straightforward and cost effective live call handling and instant messaging solutions, 24 hours a day, 7 days a week.

Live Telephone Answering and Call Handling

As part of the service, Totally Inbound supplies you with a standard 01733 Peterborough number. Your calls can be diverted to this number from your own existing number or you can choose from a selection of 0800 free call, 0845 local rate and 0870 national rate numbers. If you have an existing 08 number you wish to use, this can simply be redirected straight to us.

When diverting calls, you can choose to divert ‘all calls’ or make use of our ‘safety net’ service, diverting calls when your lines are engaged or you simply cannot reach the call in time.

Our trained and fully briefed operators answer all calls with your preferred greeting. As each call is answered, the operators have the required information in front of them to ensure a seamless, fast, professional and efficient service.

You may request that operators advise callers that you are unable to take their call at present and to take a message for every call. Alternatively, callers can be ‘patched’ direct through to you or members of staff within your organisation. If unavailable, then you may request that a message be taken.

Information taken from callers is sent immediately in the form of email, sms text message or fax allowing you to respond immediately or at your convenience.

Choose Totally Inbound with total confidence.

Mail Forwarding

If you need a physical presence, address and mail forwarding options are available from our offices here in Peterborough and from a variety of prestigious London locations.

Fax lines and Fax to email

If you require a fax number to compliment your new address, an 01733 Peterborough number matching the Peterborough address is a cost effective option, with automatic forwarding of faxes to your local fax machine wherever you are.

To compliment your new 08 number, Fax to email offers an environmentally friendly and very convenient approach to faxing. Faxes sent to your number are automatically converted and forwarded to you as email, allowing you to view your faxes immediately from any location worldwide.